Frequently asked questions
Log in to your DS Core account.
In the left-hand menu, click “Patients.”
Select the patient associated with the case.
Choose the files for the case, then click the “Order” tab in the top-right corner.
Select the service you are requesting for the uploaded files.
Make sure the “Your Preferred Lab” tab is selected, fill in the required order details, and click “Continue.”
If additional photos or files are needed, upload them and click “Continue.” If not, simply click “Continue.”
Select AA Dental Design as the laboratory.
In the “Comments” section on the right, enter any prescription instructions or case notes.
Click “Place Order” to complete the submission.
Log in to your "DS Core" account.
Navigate to the left column and select "Patients".
Choose the desired patient from the list.
Locate and select the relevant case files. In the upper-right corner, click the "All actions" tab, then select "Shares" from the dropdown menu.
In the "Send to" field, enter the email aadentaldscore@gmail.com, click the "+" icon next to it, and provide prescription instructions in the message box.
Complete the process by clicking the "Send" tab.
Log in to your Labzona account.
Click “New Order.”
Enter the patient’s name.
Click “Products,” select the product you need, then click “Next.”
Enter the tooth numbers or arches involved and click “Add.”
Under “Name,” add any specific instructions or notes.
Upload all relevant files (scans, photos, etc.).
Click “Send” to complete and submit the order.